Privacy Policy
Maysky (M) Sdn Bhd (“Maysky”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you use our website, contact us or communicate with us through approved channels, including the WhatsApp Business Platform.
1. Information We Collect
We may collect your name, company name, job title, telephone number, email address, account or invoice reference, communication preferences, correspondence records and information you voluntarily provide. We do not request sensitive financial credentials, passwords, one-time passwords or payment-card security codes through WhatsApp.
2. How We Use Information
Information is used to respond to enquiries, provide credit and account-management support, administer customer accounts, reconcile records, provide service notices, confirm appointments, share documents requested by you, maintain security, meet legal obligations and improve our services.
3. WhatsApp Business Communications
We use the official WhatsApp Business Platform for legitimate business communications. We message individuals only where there is an appropriate lawful basis, such as a direct enquiry, an existing business relationship or valid opt-in consent. Where required, business-initiated messages use templates approved by WhatsApp.
We do not send unsolicited bulk messages, purchase contact lists, impersonate other organisations, use deceptive content or use WhatsApp for prohibited products or services. You may stop WhatsApp communications at any time by replying STOP or asking us to remove your number. Transactional or legally required notices may be delivered through another appropriate channel.
Read Data Deletion Instructions
4. Sharing and Service Providers
We may share limited information with authorised employees and contracted providers that support hosting, security, email, customer service and communications. WhatsApp and its service providers may process message-related data according to their own terms and privacy policies. We do not sell personal information.
5. Retention and Security
We retain information only for as long as reasonably necessary for the stated purposes, contractual requirements, dispute resolution and applicable laws. We apply reasonable administrative, technical and organisational safeguards, although no internet transmission is completely secure.
6. Your Choices and Rights
Subject to applicable Malaysian law, you may request access, correction or deletion of your personal information, withdraw consent, object to direct marketing or update your communication preferences.
7. Cookies and External Links
Our website may use essential cookies and may link to external platforms. External websites operate under their own privacy practices.
8. Contact Us
For privacy enquiries or WhatsApp opt-out requests, contact Maysky (M) Sdn Bhd through the contact details published on this website or WhatsApp at +60 19-356 8850.